Between the importance of having a website and the power of Google, most marketers will be focused on driving traffic from the search engine to their online business. This can be done organically with search engine optimisation (SEO) via specific web content and/or with paid search marketing. This blog explains the basics of Pay per click and some tips to help especially for smaller companies.
Pay per click (PPC) is also known as Search engine marketing (SEM). This is when a company pays for specific search terms and keywords that people may enter into a search engine when looking for a related product or service to their company. The results of typing in a search term into Google, or other search engines, will produce a results page called a search engine results page (SERP). PPC results will appear at the top or right hand side of the page with ‘Ads’ next to them. The company then pays each time a user actually clicks on the link to their website for that particular search term.
See below an example for the term wedding cakes. You can see that Waitrose and Marks and Spencer have paid most for this search term as they appear at the top.
‘Wedding cakes’ would be a premium search term and most small to medium companies would not be able to compete and afford this as a PPC option. Therefore, smaller companies can be smarter about the terms they either pay for or include those terms on their website for an organic listing. You need to be as specific as possible to match the needs of the users looking for your particular business products.
See the below example. If the search term is refined to ‘small wedding cakes in London’ then companies who have matching content on their site will appear higher in the SERP such as 1st Choice Cakes. Companies who have paid for ‘similar’ terms will appear lower down, so Marks and Spencer have dropped to the bottom of the page and The Cake Store appears higher as a PPC listing.
The Google ‘bots’ crawl sites to find the most suitable results to match the user’s search. So it’s worth taking the time to understand what terms people are using to look for your related products. It is then your choice, depending on your marketing need, whether you go down the PPC route or spend time generating relevant organic content on your website.
There are a number of advantages for PPC. Firstly, if, like the Marks and Spencer targeting wedding cakes, a company wants to raise brand awareness in a market, then PPC is a less expensive form of advertising. You have the advantage of capping your budget by only paying for an agreed budget limit on how many people click your Google Ad words. And as shown above, you can use specific terms to align with your target market.
It is also very straight forward and simple to set up once you’ve chosen your ad words, and then update as and when you need to. SEO obviously requires rewriting content on your site should new words and terms become necessary. This can take time, whereas Google ad words are immediately effective from the moment you set them up. This can be of real benefit if you have a timely event or promotion and need to quickly target your audience. Just ensure that your links drive traffic to the relevant landing page or you will lose paid-for users straight away.
You are totally in control of your PPC and can react and change as you feel necessary. This means trying and testing new campaigns and monitoring which works best. Having access to immediate results in terms of click through rates will allow you to track the performance of campaigns and assess ROI. The emphasis here is to stay on top of your PPC and keep a check on the SERP and whether any competition affects your listing as well as if users are finding and clicking on your campaign links. You may have to ‘up’ your bid slightly to guarantee top listing against a competitor or change your ad words if the market are using a new search term.
Finally, if done well, make sure you have conversion points in place when users reach the required landing page. This can be an online form, enquiry email link or for a sales rep to contact them. Any form of lead generation requires this essential part of the marketing ‘funnel’ and gives you the full picture to track you ROI.